A refundable deposit is required only if ProfVal is seeking an evaluator on your behalf. For other projects, we will send an invice to you. Once we find an evaluator that meets the credentials agreed upon, your full deposit will be applied to your order. If we cannot find and onboard an evaluator with the credentials that you need (as agreed upon beforehand), we will refund your deposit in full. If we find an evaluator who has the credentials that you seek, but you do not purchase an evaluation the deposit will not be refunded.
The deposit is required to offset the costs of onboaring a new evaluator. To onboard a new evaluator, we must: identify a professional who meets our strict credential requirements and has relevant discipline-specific knowledge, complete onboarding documents that protect all parties (you, them, us), complete initial training, arrange payments, and ensure that he/she provides an accurate and appropriate evaluation that meets professional and ethical standards.
Make a refundable deposit to start a project.
By completing a payment, you are agreeing to our terms of service which include the following parameters:
a. ProfVal offers limited service guarantees but cannot and do not guarantee USCIS approval.
If, within 7 days, you would like ProfVal to request changes to your evaluation, ProfVal will happily forward the changes you request at no cost and return the evaluation within 5-days. ProfVal or the expert(s), do however, have the right to reject any change(s) for any reason if ProfVal and/or evaluator(s) do not believe that the changes are factually correct and/or are inconsistent with our or their opinions. Experts are contractors on behalf of ProfVal, but are not employees of ProfVal; their opinions are subjective and their independent opinions are based on their own experiences, the material provided to them by the client, and other resources that they may use.
Changes that modify the scope of an evaluation or result from incorrect information submitted to ProfVal may result in additional fees.
b. ProfVal offers Expert Opinion Letters (EOLs) but does not offer legal advice. You agree to carefully examine all documents for accuracy and errors. You take full responsibility for all errors that may adversely affect your or your client's case. You confirm that you are an immigration attorney or, if you are an individual or a company, that a licensed immigration attorney will review all aspects of your application, including any EOL(s) provided to you by ProfVal.
c. All evaluators agree to a non-circumvention agreement, which means that you agree not to circumvent ProfVal for any type of Expert Opinion letter. This means that you agree that you, the company you work for, or your affiliates will not ask experts that you meet on ProfVal.com to complete EOLs for you or for someone else unless the EOLs are completed through the ProfVal platform.
d. You agree not to not hold ProfVal OR any expert or independent contractor you interact with through ProfVal liable for any losses or damages incurred related to or resulting from an Expert Opinion Letter or any other type of service you purchase on or through ProfVal.
e) ProfVal’s maximum liability for any service will not exceed the total amount paid by an individual client for a single evaluation. Refunds are provided at ProfVal’s discretion and only if ProfVal is unable to deliver the service(s) paid for. If a dispute is brought to court or arbitration over this contract, client will be responsible for ProfVal's attorney fees.
FAQ and limited guarantees: https://www.profval.com/faq
Terms and conditions: https://www.profval.com/terms-of-use